Contact Us

Check Your Order Status Easily

To get real-time updates on your package’s location and delivery progress, use 17TRACK—a global all-in-one tracking platform trusted for its accuracy and wide carrier coverage:
  1. Visit the official site: https://www.17track.net/en
  2. Enter your unique tracking number
  3. View detailed logistics info (e.g., in-transit, customs clearance, out for delivery)
17TRACK supports over 2,800 carriers worldwide (including top options like YunExpress, China Post, USPS, and FedEx) and covers 220+ regions, ensuring 99% tracking accuracy—so you’ll always know where your order is.

For Other Questions

  • First, Check Our FAQ Help Center: Most common inquiries (e.g., shipping delays, return policies, inventory updates) are answered here—save time by browsing our curated solutions first.
  • Reach Out Directly: If you can’t find an answer, submit your question via the [contact form] (link to your form) or send an email to support@geamwav.com.

Support Hours & Response Tips

  • Office Hours: 9:00 AM – 5:00 PM EST (Monday to Friday).
  • Response Time: We aim to reply to all emails within 1 business day. If you don’t hear back, please check your spam/junk folder—sometimes our emails get filtered accidentally.
  • Kind Reminder: Sending multiple duplicate emails may slow down our response process. We’re working as quickly as possible to assist you, and your patience is greatly appreciated!

Email: support@geamwav.com

TEL: +1 510 751 0182